A way to know if your website is taken down is if it is not accessible or performing specific tasks properly. Website downtime is a serious threat to an online business since a site can lose 14% of its customers if it doesn’t load in about two seconds.
Having your website down can result in unsatisfied audiences, a major decrease in search engine ranking, and disrepute the company’s name which might cause a huge loss in business and clients.
Here are a few steps you should take if your site is taken down.
Websites do crash, the best you can do when this happens to you is to be patient and take the following steps:
Check your availability
First and foremost, you must verify if your site is down. Once in a while it probably won’t be accessible to one browser for a while, therefore, try to access it through different browsers, your mobile phone or maybe even ask a friend to check it for you.
Identify the cause
As mentioned earlier, there are numerous reasons why a site can be down. Therefore, you must identify what causes the crash so that you can figure out the solution easily, contacting your hosting team for help might prove to be beneficial.
Reach out for support
Even though you identified the problem on your own, getting assistance from your host team on how to fathom the issue is an ideal choice. Since they will analyse and work out the solution swiftly.
Notify your users
If you have a good reach, and huge traffic then you should inform your audience about the blackout through emails or social media platform to keep your customers satisfied.
Here are a few steps to avoid your site from going down:
Choose a reliable host
Having a reliable host will help you through a wide range of traffic and also provide you with ways to rank up your site.
Consider a CDN
CDN improves and enhances your site and the hosting environment. They can act as a buffer at the time of heavy traffic or might help you with DDoS attacks.
Update your site regularly
Outdated plugins and software can attract attackers and hackers therefore you must keep your site updated.
Finally here are 5 Reasons why your website is down:
Browser incompatibility
If your website is not loading properly then, it must be because it is not compatible with your browser. Before putting your site online, ensure your team checks your website’s compatibility with all the popular and current browsers online.
Extension Error
Plugins are used for additional functionality to your site, which wasn’t the site’s part originally. The issues that might emerge with plugins are that they are created by developers that you don’t know, sometimes these plugins might not be updated or stable enough and can cause your website to crash.
Server Overload
Using a mutual server for your webpage, will incredibly affect your site and its availability. If your site is causing the problem then your host has the authority to bring down your site. If the website on the server is updating, that will also bring down your website temporarily.
Hacking or Virus attacks
Through illegitimate means, hackers can break into your site and gather data and other insights, one of the most popular hacking technique is Distributed Denial of Service (DDoS). If they are successful in getting in then your site will eventually crash. Bots on the web carry various viruses, and they explore the internet in search of vulnerable sites, once it attracts your site, it will end up crashing it.
Hardware and Software errors
Hardware failure is mostly responsible for causing great inconvenience. Not keeping in check with the maintenance and service of the hardware or using old and outdated software can cause difficulties for the users and result in getting your site taken down.
